e77e's Privacy Policy
This page clearly explains how your personal information is collected, kept secure, and used on the e77e platform.
Last updated: January 2026
Introduction & Commitment
e77e is a safe and enjoyable online gaming platform for players in Bangladesh. We believe that storing and protecting your personal information is one of our highest responsibilities. This privacy policy applies to the e77e website and all of our digital services.
The purpose of this policy is to inform you with full transparency — what information we collect, why we collect it, how it is used, and what your rights are. By using our platform, you are considered to have accepted the terms of this policy.
All of our data processing activities are carried out through SSL encryption and modern cybersecurity technology to keep your information safe at all times.
What Information We Collect
e77e collects from you only the information that is essential for the smooth operation of our services. We never collect unnecessary or excessive information.
Personal Identity Information
During account registration we collect:
- Full name
- Date of birth (for age verification)
- Email address
- Mobile number
- National ID card or passport details (for identity verification)
Financial & Transaction Information
For secure payment processing we collect:
- Mobile banking numbers (bKash, Nagad, Rocket, Upay)
- Transaction amounts and history
- Deposit and withdrawal records
- Bonus and reward-related information
Gaming Activity Information
To improve the quality of our services we keep:
- Play history and preference lists
- Bet amounts and results
- Active time and patterns on the platform
- Responsible gaming limits and controls
Technical Information
For security and service improvement we automatically collect:
- IP address and device type
- Browser and operating system information
- Cookie and session data
- Login time and location-related information
Purpose of Using Information
e77e uses the collected information for the following purposes. We never sell your information to third parties or use it for advertising without permission.
3.1 Account Management & Verification
We use information to confirm your identity and ensure the security of your account. This prevents unauthorized access and ensures that our platform is used only by those aged 21 and above.
3.2 Payment Processing
We use financial information to ensure secure deposits and withdrawals through bKash, Nagad, Rocket, and Upay. All transactions are processed through SSL encryption.
3.3 Service Improvement & Personalization
By analyzing your preferences and play patterns, we improve the platform experience. This makes it possible to show games and offers tailored to your preferences.
3.4 Customer Support
Our 24/7 live chat and email support team may use relevant account information to resolve your issues quickly. This improves the quality and speed of support.
3.5 Fraud Prevention & Security
Information is analyzed to detect and prevent unusual activity, combat money laundering, and ensure the overall security of the platform.
3.6 Responsible Gaming
By monitoring play patterns, we can identify potentially problematic behavior and provide the necessary assistance. This is for your wellbeing and protection.
Cookie & Tracking Technology
The e77e website uses cookies and similar tracking technologies. Cookies are small text files stored in your browser that help improve your experience.
4.1 Types of Cookies We Use
- Essential cookies: To maintain login sessions and ensure security. Without these, the platform does not function properly.
- Performance cookies: To monitor and improve the speed and functionality of the site.
- Preference cookies: To remember your language preference, theme settings, and similar choices.
- Analytical cookies: To analyze user behavior and improve services.
4.2 Cookie Controls
You can disable cookies at any time by changing your browser settings. Please note that disabling essential cookies may limit some functionality of the platform. Continuing to use our site will be taken as your consent to the use of cookies.
Sharing Information with Third Parties
However, information may be shared in the following limited circumstances:
5.1 Service Provider Partners
Payment gateways (bKash, Nagad, Rocket, Upay), game software providers (Pragmatic Play, Evolution Gaming, Spribe, JILI, PG Soft, and others), and technology service providers may receive the minimum information necessary to perform their respective services. All of these partners operate under strict confidentiality agreements.
5.2 Legal Obligations
If disclosure of information is legally required as part of a court order, government investigation, or valid legal process, we may provide information in compliance with applicable law.
5.3 Fraud Prevention
If serious fraud or money laundering is suspected, the necessary information may be provided to the relevant authorities. This is done to protect all users.
Data Protection Measures
e77e applies industry-leading security measures to protect your information. Our security framework is continuously monitored and improved.
SSL Encryption
All data transfers are secured through advanced SSL encryption.
Firewall Protection
Multiple layers of firewalls protect systems from unauthorized access.
Regular Security Testing
Periodic security audits and vulnerability assessments are conducted.
Encrypted Storage
Sensitive information is stored in encrypted databases.
While we are committed to ensuring maximum security, it is technically not possible to guarantee 100% security on the internet. If you suspect any security breach, contact us immediately.
Data Retention Period
e77e retains collected information according to the following policy:
7.1 Active Accounts
All information is retained for as long as your account is active. Transaction history and gaming records are kept long-term as they are required for dispute resolution, fraud prevention, and legal compliance.
7.2 Closed Accounts
Even after an account is closed, certain information may be retained for a set period to meet legal obligations. After that period, information is securely deleted or anonymized.
7.3 Deletion on Request
You may request that your information be deleted. However, information that must be retained by law to fulfill legal obligations may be kept despite the request, and you will be informed of this.
Your Rights as a User
As an e77e user, you have the following rights over your own information. Contact our support team to exercise these rights.
Right to Access
You have the right to know what information we hold about you and to receive a copy of it.
Right to Correction
If your information is incorrect or incomplete, you can request that it be corrected.
Right to Deletion
In certain circumstances, you have the right to request that your information be deleted.
Right to Object to Processing
You have the right to object to the processing of your information for specific reasons.
Right to Data Portability
The right to receive your information in a structured, commonly usable format.
Right to Restrict Processing
In certain circumstances, you may request that the processing of your information be limited.
To exercise these rights, contact us through our support channels. We will respond to your request as promptly as possible after receipt.
Privacy of Minors
e77e is strictly for those aged 21 and above only. We do not knowingly collect information from anyone under the age of 21. The age verification process is an integral part of our registration and transaction verification procedure.
If we hold any information that belongs to a minor, it will be deleted as soon as it is identified and the associated account will be closed. If a minor's registration is suspected, a parent or legal guardian may contact our support team.
Changes to This Policy
e77e reserves the right to update this privacy policy as needed. If any significant changes are made to the policy:
- The new version will be published on this page.
- The "Last updated" date at the top of the page will be changed.
- For significant changes, a notification may be sent to the registered email address.
Continuing to use the platform after changes are made will be taken as acceptance of the new policy. We therefore recommend visiting this page regularly.
Contact Us About Privacy
Privacy Requests & Inquiries
If you have any questions about this privacy policy, wish to exercise your rights over your information, or have any concerns, please contact us. Our team is ready to answer all your questions.
We will process your request after verifying your identity. Contacting us from the email registered to your account makes the process easier.
Privacy Contact
[email protected]Immediate Assistance
For urgent privacy-related concerns, use our 24/7 live chat support. Our trained team is able to assist in both Bengali and English.
- 24/7 Live Chat Support
- Support in Bengali and English
- Dedicated Privacy Expert Team